Return Policy

RETURN POLICY

Last Updated: April 11, 2026

At Bettynow, we want you to be thrilled with your new hoodies, t-shirts, and hats. If something isn’t right, our return policy is designed to be as straightforward as possible.

1. RETURN PERIOD

You have 30 days from the date of delivery to request a return for any item purchased on our website.

2. CONDITION FOR RETURNS

To be eligible for a return, your item must meet the following requirements:

  • The item must be in its original, unused, and unwashed condition.
  • All original tags and labels must still be attached.
  • The item must be in its original packaging.
  • Items that show signs of wear, stains, or odors will not be accepted.

3. RETURN ADDRESS

All authorized returns should be sent to our business location:

Bettynow – Return Department
1295 Chinquapin Rd, Southampton, PA 18966, United States

Please do not send items back without first receiving an authorization email from our support team.

4. HOW TO REQUEST A RETURN

Step 1. Email Us: Contact support@bettynow.com with your order number and the name of the item(s) you wish to return.
Step 2. Wait for Approval: Our team will respond within 24 hours with a return authorization.
Step 3. Pack & Ship: Securely pack the item and mail it to the address listed above. We recommend using a trackable shipping service.

5. RETURN SHIPPING FEES

  • Customer Responsibility: The customer is responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.
  • No Restocking Fees: We do not charge any restocking fees or administrative fees for your return.

6. EXCHANGES

We do not offer direct exchanges. If you need a different size or color, please return your original item for a refund and place a new order at your convenience.

If you have any further questions regarding our Return Policy, please reach out to us at support@bettynow.com

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