How do I place an order?

Simply browse our collection of hoodies, t-shirts, and hats, select your preferred size and color, and click “Add to Cart.” Follow the checkout prompts to provide your shipping and payment information. You will receive an order confirmation email once your purchase is complete.

What types of products do you sell?

We specialize in high-quality apparel, specifically comfort-focused hoodies, classic t-shirts, and stylish hats designed for everyday wear.

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track your orders more easily and save your info for faster checkout next time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and secure payment platforms like PayPal.

Is my payment information secure?

Absolutely. Our website uses SSL (Secure Sockets Layer) encryption to ensure all your personal and financial data is protected. We do not store your credit card details on our servers.

When will my card be charged?

Your card will be charged immediately upon completion of the checkout process.

How much does shipping cost?

We offer a flat-rate shipping fee of $6.99 for all orders within the United States.

How long will it take to receive my order?

How can I track my order?

Once your order ships, we will email you a tracking number and a link to the carrier’s website (USPS, UPS, or FedEx) so you can follow your package’s journey.

Can I change my shipping address?

If you notice an error in your address, please email us at support@bettynow.com within 12 hours of placing your order. We cannot guarantee changes once the order has entered the processing phase.

Can I cancel my order?

Yes, you can request a cancellation within 12 hours of placement for a full refund. After 12 hours, your order is likely already in production.

What if I made a mistake in my order (size/color)?

Please contact us immediately. If the order hasn’t been processed yet, we will do our best to update it for you.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached.

Are there any restocking fees?

No! We do not charge restocking fees. You are only responsible for the return shipping costs.

When will I receive my refund?

Once we receive and inspect your return (3–5 business days), we will issue a refund to your original payment method. It usually takes 5–10 business days for the funds to appear in your account.

What if my item arrives damaged?

We’re so sorry! Please email photos of the damage to support@bettynow.com within 48 hours of delivery. We will send a replacement or issue a full refund at no extra cost to you.

What materials are your clothes made of?

Our t-shirts and hoodies are typically made from high-quality cotton blends for maximum comfort and durability. Specific material details can be found on each product page.

How do I choose the right size?

We provide a detailed Size Chart on every product page. We recommend measuring a favorite shirt you already own and comparing it to our chart for the perfect fit.

How can I contact you?

You can reach us via email at support@bettynow.com. We aim to respond to all inquiries within 24 hours during business days.

What are your working hours?

• Monday – Saturday: 8:00 AM – 7:00 PM (EST)
• Sunday: Closed (but you can still email us!)

Where are you located?

Our business headquarters is located at:
1295 Chinquapin Rd, Southampton, PA 18966, United States.