FAQs

Frequently Asked Questions (FAQs)

Q: What is the checkout process like on Bettynow?
A: Our checkout process is designed to be simple and secure. Once you have added your items to the cart, click the cart icon and select “Proceed to Checkout.” Follow the prompts to enter your shipping details and choose a payment method. Please review all information carefully before confirming your purchase.

Q: How do I enter my details during checkout?
A: You will be prompted to enter your shipping address, billing information, and email for order updates. We use industry-standard SSL encryption to help protect your personal data. If you have a Bettynow account, you may log in to use saved addresses for a faster checkout experience.

Q: What payment methods are accepted on bettynow.com?
A: We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal and Stripe. All transactions are processed through secure payment gateways.

Q: Can I make changes to or cancel my order?
A: Requests for order changes or cancellations must be made as soon as possible after placing an order. Please email us at support@bettynow.com. Requests are subject to order processing status and may not be possible once an order has entered preparation or shipment.

Q: How can I track my order?
A: Once your order is shipped, you will receive an email containing a tracking number and a link to the carrier’s website. Tracking availability depends on the selected shipping method.

Q: What is the BettyNow return policy?
A: Our return policy outlines eligibility requirements, timelines, and instructions for initiating a return. Please refer to our “Return Policy” and “Refund Policy” pages for full details before submitting a request.

Q: What should I do if I receive a damaged item?
A: If your item arrives damaged, please contact us at support@bettynow.com within a reasonable timeframe after delivery. Include your order number and clear photos of the issue so we can review and assist you.

Q: How can I contact Bettynow customer support? 
A: You can reach our support team via the “Contact Us” page or by emailing support@bettynow.com. Our team responds during business hours.

Contact Information:

Bettynow
Address: 11829 W Mohave St, Avondale, AZ 85323, United States
Email:

support@bettynow.com

Business Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday